3 Easy Ways You Can Improve Your Brand With Social Listening

Social media has many purposes as well. In addition to being your company’s voice, it can also be its ears. Although it is not as flashy nor, seemingly, as proactive, using social media for “social listening” can be just as crucial for your brand. Maintain the happiness of your customers through quick and efficient customer service.

read more

from Social Media Today - The world's best thinkers on social media http://ift.tt/1sfSmNe

via IFTTT