Your Social Media Manager Is Your Crisis Frontline

Your social media manager is your point person when it comes to a social media crisis. Do they have the necessary skills to be on the frontline? If not, you might be setting yourself up for a full-blown social media crisis. Let’s look at the crisis communications skill set they should have.

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from Social Media Today - The world's best thinkers on social media http://ift.tt/STD7zg

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