Marketing automation tools can be extremely effective, particularly for marketers who have to engage and convert hundreds of thousands of customers per month. However, used improperly, these platforms can have the opposite effect and create a user experience that's simply evil.
from Social Media Today - The world's best thinkers on social media http://ift.tt/RRi9k3
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from Social Media Today - The world's best thinkers on social media http://ift.tt/RRi9k3
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