Having great online customer service is crucial in this day and age. Having great offline customer service is simply not enough to effectively own your customer relationship management. How do you bring this excellent customer service you may have offline on to your online presence?
from Social Media Today - The world's best thinkers on social media http://ift.tt/1vkvKNb
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from Social Media Today - The world's best thinkers on social media http://ift.tt/1vkvKNb
via IFTTT
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